Returns, Refund & Cancellation Policy

Returns and Refund Policy

BikeHype LK accepts return requests within 2 days from the date of delivery.

1. Eligible Returns

Products may be returned if they meet the following conditions:

• Unused and in original condition
• Original packaging intact
• No signs of wear or damage

2. Non-Returnable Items

Returns will not be accepted for:

• Used items
• Items damaged by the customer
• Items missing original packaging
• Products returned after the return period
• Products altered or modified by the customer

3. Return Shipping

Return shipping responsibility depends on the situation:

• If the item is defective or incorrect, BikeHype LK may cover return costs.
• If the customer requests a return for other reasons, the customer may bear return shipping charges.

4. Refund Method

Refunds may be processed through:

• Bank transfer
• Replacement item

Refund processing times may vary depending on verification and bank processing times.

Order Cancellation Policy

Customers may request cancellation of orders before the item has been shipped.

1. Customer Cancellations

If the order has not yet been dispatched, customers may contact BikeHype LK to request cancellation.

2. Store Cancellations

BikeHype LK reserves the right to cancel orders due to circumstances including:

• Product out of stock
• Incorrect pricing
• Delivery limitations
• Unreachable customer
• Suspected fraudulent activity

3. Refunds for Cancelled Orders

If payment has already been made through bank transfer, refunds will be issued via bank transfer after cancellation approval.