Terms & Conditions
These terms and conditions outline the rules and regulations for the use of our website, owned and operated by BIKEHYPE LK.
Welcome to BikeHype LK. These Terms and Conditions govern your use of our website bikehype.lk and the purchase of products through our platform.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.
1. About Us
BikeHype LK is an online store based in Kandana, Sri Lanka, providing motorcycle rider essentials including riding gear, accessories, and related products.
Business Location: Kandana, Sri Lanka
Email: support@bikehype.lk
Phone: +94 70 000 0000
Working Hours: Monday – Saturday | 9:00 AM – 6:00 PM
2. Products
BikeHype LK offers products designed for motorcycle riders in Sri Lanka, including but not limited to:
- Riding jackets
- Gloves
- Raincoats
- Rain covers
- Microfiber towels
- Key tags
- Motorcycle accessories
- Riding boots
All products are sold as ready stock items unless otherwise stated.
Some product images on this website may be generated or enhanced using AI for illustrative purposes. Therefore, the actual product may have minor differences in appearance, color, or details compared to the images shown. However, if requested, we are happy to provide actual photographs of the product before confirming the order to ensure customer satisfaction.
3. Pricing
All prices displayed on the website are listed in Sri Lankan Rupees (LKR).
BikeHype LK reserves the right to modify product prices at any time without prior notice. In case of pricing errors or stock discrepancies, we reserve the right to cancel or adjust orders before confirmation.
4. Order Process
Orders placed through the website are considered order requests until confirmed by our team.
BikeHype LK may contact customers via phone, WhatsApp, or email to confirm order details before processing.
We reserve the right to decline or cancel orders under circumstances including but not limited to:
- Product out of stock
- Incorrect pricing
- Unreachable customer
- Delivery limitations
- Suspected fraudulent activity
5. Payment Methods
Currently BikeHype LK supports the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
- Manual confirmation via phone or WhatsApp
Orders requiring bank transfer may only be processed after payment confirmation.
6. Shipping and Delivery
We deliver products within Sri Lanka using third-party courier services.
Estimated delivery time is typically 2–4 working days, depending on location.
Delivery services may include courier providers such as:
- Domex
- Prompt Xpress
- Pronto
Delivery times are estimates and may vary due to courier delays, weather conditions, or regional limitations.
7. Shipping Fees
Orders above LKR 3000 may qualify for free shipping depending on the promotion or location.
Orders below the free shipping threshold may incur delivery charges determined by the courier provider.
8. Returns and Exchanges
Customers may request returns within 7 days of receiving the product, subject to our Returns Policy.
Items must be unused, undamaged, and returned in original packaging.
9. Product Warranty
Unless specifically stated on the product page, items sold by BikeHype LK do not carry manufacturer warranties.
10. Limitation of Liability
BikeHype LK shall not be held liable for any indirect or consequential damages resulting from the use of products purchased from our store.
11. Intellectual Property
All content on this website including logos, images, product descriptions, and designs are the property of BikeHype LK and may not be reproduced without permission.
12. Governing Law
These Terms and Conditions shall be governed by the laws of Sri Lanka.